With any successful business comes the need for good communication and collaboration. Using tools such as business phones, video conferencing, chat/instant messaging, texting, and file sharing/management is a necessity for the functionality of a modern-day business. Having all these features separately is not only more expensive but it can be complicated to patch together.
Unified Communications as a Solution (or UCaaS) brings all these communication and collaboration tools together in one seamless experience for increased productivity and enhanced customer interactions.