Why choose Intermedia?
Intermedia offers a proven, reliable solution, managed 24x7 by some of the world’s foremost Microsoft Exchange experts:
Exchange 2007 since 2006. Intermedia launched our Exchange 2007 hosting service in December of 2006. Other providers do not offer Exchange 2007, or have only launched recently – meaning that they have yet to work out all the kinks.
Hosting Exchange since 2000. Benefit from our deep knowledge of Exchange Server, gained over many years.
Microsoft Gold Certified. Our staff is highly-expert, with multiple certifications. All our employees are either MCPs or in training to be certified.
Intermedia has many customers who demand high security, including banks, hedge funds, medical professionals, airlines, US Senators and State Governors. Our hosted Exchange 2007 solution meets and exceeds strict security rules:
Secure communication. Outlook 2007 and Exchange 2007 connect to each other securely via RPC over HTTPS, anywhere in the world.
SAS 70 and PCI compliance. Intermedia is certified to make sure that your data and financial information is secure.
Administrator rights management. Intermedia allows you to control administrator rights, so only the correct staff can access Exchange.
Datacenter security. 24x7 physical security with guards, cameras and biometric monitoring keeps.
Audits and event logs. Intermedia tracks and records all events on the server, so any actions can be audited.
Although many hosted Exchange providers may look similar, Intermedia has features which are unique and valuable:
| |
Intermedia |
Other providers |
| Advanced control panel |
HostPilot™ |
Basic online control |
| End user control panel |
MyMailboxManager™ |
None |
| Message search |
MessageMirror™ |
 |
| Fax via Email |
Integrated into service |
|
| Regulatory compliance |
Instant activation |
Delayed setup |
Unique among hosted Exchange providers, Intermedia has a large staff of experienced software developers. This means we create innovative features – without leaving customers reliant on third-party software that Intermedia does not control.
Customers keep control
For example, HostPilot gives customers total control of their service, 24x7, without having to call in and make requests or start trouble tickets (you’d be amazed how many other Exchange hosts require this).
MyMailboxManager lets IT administrators offload routine tasks – such as users wanting to change a password or download Outlook 2007 – instead of having to visit each end user individually.
For our clients, it means better services and more convenience.
Intermedia’s multiple datacenters are some of the world's few tier-4 datacenters. Intermedia uses ultra-robust premium facilities to minimize email downtime. The tier-4 category is for facilities "fundamentally immune to planned and unplanned downtime," according to the Uptime Institute.
Infrastructure
- Environmental control units that give a 100% SLA-guaranteed temperature and humidity within a certain range, plus the most advanced pre-action fire-suppression systems available.
- Raised floors and zone-4 certified for earthquakes.
Security
- All premises are closely monitored and guarded, 24x7x365, with sophisticated pan/tilt CCTV covering every part of the facility and security guards posted at all entrances.
- Access to servers is restricted to a limited number of authorized engineers and security is strictly enforced using the very latest technology, including man-trap technology, motion sensors and controlled ID key-cards.
Power and Cooling
- Dual-feed 12KV power supply from PG&E, plus N+1 redundancy with redundant power feeds.
- Powerware UPS modules and PDUs with static switches on front end and 6 emergency redundant back-up diesel generators.
- Fully-redundant, roof-mounted, 1500-ton, Liebert system with common ducting, plus security via the elimination of water-filled piping from the datacenter space.
- CRAC units in the electrical and UPS rooms.
Connectivity
- Market Post Tower is home to Verizon's MAE-West facility.
- The West Coast's most important communications hub, with carriers including AT&T, Global Crossing, Level 3 Communications, MCI/Verizon, Singapore Telecom, Sprint.
- Failover arrangements to two additional Intermedia California facilities ensure constant uptime.
Intermedia has invested thousands of dollars in its Exchange infrastructure, which includes premium Dell servers.
Dell Servers
- All servers are 64-bit Dell PowerEdge servers, with multiple multi-core processors.
- Adheres to Microsoft best practices for Exchange deployments.
- Passive-active cluster server configuration for ultimate resilience, plus seamless failover when a cluster node is unavailable or taken offline for maintenance.
- Redundant and load-balanced Exchange servers increase reliability.
EMC storage
Intermedia uses only the best in hardware, including EMC for the most advanced in storage.
- New EMC SAN-based storage with disk clusters in an advanced RAID array for seamless failover.
- Full tape back-ups ensure there no single point of failure anywhere within the storage system.
Premium network
A premium network from Cisco and other leading vendors ensures the highest possible reliability.
- Routers and switches with full redundancy powered by Cisco
- Netscreen firewalls for enterprise-grade network protection
- HP rack switch technology
Enterprise Solutions Section Guide
Stable, profitable business?
Long experience offering hosted Exchange?
SAS 70 certified
Close relationship with Microsoft?
Compliant with Visa/Mastercard/American Express security standards?